continuity of care – round 1

Well, I called Blue Shield first thing this morning. I was told that they would put my request for the Continuity of Care into the system and that they would rush it so that his appointments on Friday would be covered, but they explained that this usually takes at least 2 business weeks to get completed. That was just not a good enough answer for me but I’ve decided to wait until tomorrow to follow up on this. I’m already exhausted after this first call where I was transferred to about 3 people, all of whom I don’t trust in the least.